We accept all the popular payment methods, such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express, Google Pay, E-transfer and Cash paid in store.
Frequently Asked Questions
Find Answers To All Your Questions
Orders
Shipping & Delivery
Refund & Exchange
What are my payment options?
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
How long does the delivery take?
Orders are typically shipped and delivered within 3–5 business days. Same-day delivery is available for local customers
Do you offer free shipping?
Shipping is not free; customers are responsible for paying all shipping fees
Do you ship overseas?
Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
What is your Refund & Exchange Policy?
We only offer refunds if the order is canceled. Once an order is processed or shipped, it is not eligible for a refund.
How do I track my Refund?
To track the status of your refund, kindly refer to your confirmation email that you have received from us.
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
Orders
What are my payment options?
We accept all the popular payment methods, such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express, Google Pay, E-transfer and Cash paid in store.
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
How do I cancel or change my order?
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
Shipping & Delivery
How long does the delivery take?
Orders are typically shipped and delivered within 3–5 business days. Same-day delivery is available for local customers
Do you offer free shipping?
Shipping is not free; customers are responsible for paying all shipping fees
Do you ship overseas?
Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
Refund & Exchange
What is your Refund & Exchange Policy?
We only offer refunds if the order is canceled. Once an order is processed or shipped, it is not eligible for a refund.
How do I track my Refund?
To track the status of your refund, kindly refer to your confirmation email that you have received from us.
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.